Customers can now enjoy the convenience of dropping off their Apple devices that need premium repair or maintenance service at select Power Mac Center (PMC) or The Loop stores with a minimal shipping fee. Apart from accessibility, customers can trust that their precious devices are in good hands at Mobile Care Service Center — PMC’s Apple Authorized Service Provider — which will be handling all the necessary repair services with its Certified Engineers and exclusive access to genuine parts.
The retail drop-off service is available for all Apple users in the Philippines who bought devices from Power Mac Center and other stores, whether in or out of warranty. Mobile Care Service Centers accept iPhone 7 series or later, MacBook Air early 2015 model or later, MacBook Pro 2017 model or later, and iMac 2017 model or later.
“By maximizing the nationwide presence of our retail stores, we help more customers reach us faster when they find themselves in need of repair or maintenance services. This is a testament to Power Mac Center’s commitment as the go-to shop for all things Apple in the Philippines. We take pride in being able to provide premium and comprehensive services to all loyal Apple fans,” said Jim Laguio, PMC Director for Service.
To avail the service, customers must be able to show proof of purchase for validation. For safety purposes, they are asked to back up or migrate their files beforehand, remove all accessories and personal information, disable all security passwords from the device, deactivate FindMy, and provide their own packaging, preferably the original box. Once the service transaction is complete, the device will be delivered directly to the customer’s preferred address.
Power Mac Center drop-off locations include Luzon branches namely Robinsons Ilocos Norte, SM City Tuguegarao, Robinsons Tuguegarao, Robinsons La Union, SM City Urdaneta Central, SM City Pampanga, Harbor Point, Vista Mall Bataan, SM City Fairview, SM City San Lazaro, SM City Sta. Rosa, SM City San Pablo, SM City Bacoor, SM City Dasmariñas, Fora Mall, SM City Batangas, SM City Lipa, SM City Lucena, SM City Daet, SM City Legazpi, SM City Sorsogon, and SM City Puerto Princesa; SM City Roxas in the Visayas; and Robinsons Iligan in Mindanao.
Meanwhile, The Loop drop-off locations are Xentro Mall Vigan, SM City Baguio, SM Center Dagupan, and SM City Calamba for Luzon branches; D’Mall Boracay in the Visayas; and SM City General Santos in Mindanao. New and upcoming stores may also be added in this list in the future.
Fully equipped to offer fast and efficient repairs, Mobile Care Service Centers accommodate personal and enterprise service requirements. It has full-service locations nationwide including The Annex at SM City North EDSA, SM City Marikina, Northeast Square Greenhills, The Podium, Glorietta 5, S Maison, Festival Alabang, SM City Clark, Robinsons Galleria Cebu, Festive Walk Mall Iloilo, Abreeza Mall, KCC Mall de Zamboanga, and Limketkai Center in Cagayan de Oro.