Foundever™, a global leader in the customer experience (CX) industry, continues its commitment to collaboration and community empowerment through a new partnership with the University of Community Partnership (UCP), a program under the Language Academy at Foundever and the city government of San Jose Del Monte, Bulacan.
The partnership, which was recently signed by virtue of a Memorandum of Understanding (MOU) between Foundever and the Public Employment Service Office (PESO) of San Jose Del Monte, Bulacan, will focus on key areas of talent acquisition, as well as learning and development.
The MOU signifies a one-year renewable agreement, establishing a collaborative effort to source and select qualified candidates for potential employment opportunities within Foundever.
PESO San Jose Del Monte will play a crucial role in identifying talented individuals, ensuring a strong talent pool for various job vacancies. Moreover, the local employment office will facilitate exclusive recruitment and job placement activities, providing accessible opportunities for the residents of San Jose Del Monte, Bulacan.
With the aim of streamlining the hiring process, both parties will work together in the selection and processing of qualified candidates. Foundever, through its renowned Language Academy, will conduct career readiness training and lectures, equipping the candidates with essential skills for professional growth.
“We are thrilled to embark on this exciting partnership with PESO San Jose Del Monte,” said Rowel Villalobos, Talent Acquisition Director at Foundever. “By collaborating in talent acquisition and learning initiatives, we are confident that this alliance will not only benefit the local community but also strengthen the region’s economic prospects.”
To support these learning initiatives, PESO San Jose Del Monte, Bulacan, will actively contribute by providing trainees and facilitating access to quality training programs. The collaboration seeks to empower individuals, paving the way for personal and professional development.
“This partnership not only bridges the gaps in applying (in the) BPO but also paves the way for a brighter future, where innovation and opportunity converge to uplift our community,” shared Mayor Arturo B. Robes of San Jose Del Monte, Bulacan.
Anthony Fernandez, University and Community Partnerships Manager at Foundever™, added, “This collaboration underscores the commitment of Foundever to making a positive impact on the community. We believe that through this alliance, we can contribute to the region’s growth and prosperity.”
By providing employment opportunities, enhancing skills through training programs, and increasing brand visibility, this partnership will leave a significant mark on the growth and development of the region.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for over 750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and to deliver a seamless experience to customers in moments that matter.
Supporting over nine million customer conversations every day in more than 60 languages across 45 countries, Foundever™ combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.